Today I tried to add web-design-world.com to my Dreamhost account, after I click ‘Add Hosting to a Domain / Sub-Domain’ under DreamHost admin Panel, and try to add this domain name, failed, and I got a message, says ‘You can’t add that domain: you don’t have permission to add!. I googled but did not find the proper method to deal with the issue, so I submit a ticket to Dreamhost.com for help, I waited about 9 hours, not answer. I checked my email, and got an email from DreamHost, says:
Thank you for your ticket submission. The domains you are referencing are on other accounts. You will have eto access the domainr egistration and update admin/registrant names to include Dreamhost or DreamHost Verified. Once you dot hat, it can take 24-48 hours to update. Please submit another ticket stating this was done and that you would like the domains 'provide domain names' to be moved to your account 'provide your account number. Thanks!
Next, I tried to chat online, and got the following method!
First, log in your DreamHost account, and chat online;
Second, updated the registrant info of the domain name, web-design-world, to include DreamHost:
Registrant Name: yang so DreamHost
Next, submit a ticket to us stating you’ve updated the registrant info to include DreamHost, here is an example of the ticket content:
move the domains to my account
Hi DreamHost, I recently updated my domain registration information to include DreamHost. I want to move the domains to my account here. My account number is firstname.lastname@example.org and the domains are 'web-design-world.com, kingphp.com'
The ticket content template:
Hi DreamHost, I recently updated my domain registration information to include DreamHost. I want to move the domains to my account here. My account number is # 'provide your account number' and the domains are 'provide domains you want to move to the account'
The last step, after DreamHost online staff said he/she had verified the domain name owner, you can change your domain name owner information back, change it back as soon as possible!
Another method, change your domain name Admin Name, but this method will cost you a long time.